Will your rental shops be open this season?
The vast majority of our owned and operated in-resort ski and snowboard rental locations are open this season. We will be managing the number of people inside, in accordance with local regulations, and setting them up to allow for physical distancing. As the season approaches, each of our resorts will be sharing specific details on the operations of their rental and retail shops.
There are some close interactions during the rental process, how are you keeping guests and employees safe?
We are striving to provide a safe experience throughout each part of our resort experience, and that includes at our ski and snowboard rental locations – which we plan to have open this winter. We will be managing the number of people inside, in accordance with local regulations, and setting them up to allow for physical distancing. Guests and employees will be required to wear face coverings, and for the portions of the process that require close interactions, our employees will be required to wear appropriate eye protection and gloves.
Equipment will be fully sanitized between each guest use and we intend to expand our rental delivery service to provide enhanced options for guests to rent equipment outside of the store locations.
What are you doing to ensure proper sanitation of boots and other gear?
Enhanced cleaning and disinfecting will take place daily in our rental shops. All rental equipment will be fully disinfected between each guest use.
Will I need a reservation in order to purchase rentalsGuests are encouraged to book their rentals in advance to ensure equipment availability. Online booking is available at most resorts. For your safety and the safety of our team, our ability to accommodate walk-in rentals may be limited.
Will you be offering rental delivery services this season?
Yes, in fact we intend to expand our rental delivery service to provide enhanced options for guests to rent equipment outside of the store locations.