Is my night skiing lift ticket refundable?
We know there’s a lot of uncertainty in the world right now, so if your plans change, your lift ticket is refundable (terms apply). If you have not used your lift tickets, they are fully refundable until 12 PM local time on your ticket’s start date. Refund requests received after 12 PM local time on your ticket’s start date will not be honored, except in certain circumstances (see terms for full details)
How do I request a refund?
To request a night skiing lift ticket refund, you will need to follow the below process:
- Visit the resort ticket window by no later than 12 PM on your ticket’s start date. Visit the resort ticket window no later than the last day of your ticket
- Contact customer service at (970)-754-0005 by no later than 5 PM MT on the last day of your ticket
What if Vail Resorts closes a resort or cancels my night skiing lift ticket due to Covid-19 - how will refunds be handled?
Your safety is our priority, and it is possible that we will have to cancel your night skiing lift ticket due to Covid-19. In the event that we make the difficult decision to close a resort or cancel your ticket, we will strive to do so in advance of your visit by posting an announcement on our resort website, Facebook, and Instagram accounts. To request a refund due to a Covid-19 event, you need to:
- Submit an online request form no later than 30 days after your ticket’s end date
While we will do our best to issue your refund promptly, we cannot guarantee that your refund will be processed within a specified period of time (see terms for full details).